Alabama Power employees are focused on restoring electric service as quickly and as safely as possible when bad weather strikes. We are currently monitoring weather events and encourage customers to be safe.
Please find below some information that may be helpful to customers affected by severe weather
- Reporting an outage: Call our automated outage reporting line at 1-800-888-2726. It is the fastest way to report an outage, any time of the day or night. Customers can also report outages online via their computers or compatible mobile devices.
- Safety information: View tips about how to stay safe before, during and after the storm.
- Social media: We will send periodic updates about storm-related outages, safety tips and other useful information via Twitter and Facebook.
In a little more than three days, Alabama Power restored service to more than 222,000 customers affected by the derecho wind event of March 18. The worst damage took place...
Or call us at 1-800-888-2726.
If you have a life-threatening medical emergency call 911.