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6am Wednesday update – 1-29

As of 6 o’clock Wednesday morning, there are just over 5,000 customers without service. Almost all of those are in the areas most affected by the severe winter storm, in the southeast part of Alabama.

Here’s the breakdown by region of the state:

Region

# Affected

Metro Birmingham

18

Eastern (Anniston, Gadsden)

19

Southern (Montgomery, Auburn)

1

Western (Tuscaloosa, Carbon Hill)

40

Mobile area

2

Southeast (Headland, Geneva, Eufaula)

4980

And within the southeast region, by city:

Headland

2550

Geneva

875

Eufaula

625

Abbeville

375

Daleville

275

Crews are already out working where it is safe to do so.

Customers with outages can report them from their smartphone at our website, or can call 800-888-2726. Thanks for your patience.

  • abeer_abeerAbeer M.J
    @abeer_abeer:
    thanks @alabamapower ..i jest get the best customer service from one of your employees..and after a midnight..you're wonderful
    2 months ago
    agent27641Marissa Wiles
    @agent27641:
    Power is back up! Thanks @alabamapower for the quick response! #customerservice #experience #awesome #repair
    2 months ago
    theprofspageMelinda Sears
    @theprofspage:
    God bless @alabamapower!
    2 months ago
    mlusk227Mark Lusk
    @mlusk227:
    @alabamapower thanks for the quick response. You folks are appreciated so much. Keep up the great work you are doing !
    2 months ago
    jdelcook44Cook1
    @jdelcook44:
    @alabamapower thanks for your hard work. Please be safe out tonight.
    2 months ago